Tiffany & Co.

  • Retail Sales Manager - 서울,전국/사무실,매장 (정규직)

    Location 지역 KR-Seoul 서울
    Req # 채용등록번호
  • Overview 개요

    The Tiffany Retail Sales Manager will effectively lead, develop and support the sales team members of a store to meet and/or exceed sales plans and profitability targets. The Tiffany Retail Sales Manager is a dynamic, attentive and inspiring leader who has mastered relationship building with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Sales Manager is the sales leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic and engaged employees who are sales plan achievers.


    • Achieve retail store sales plan and profitability target
    • Retail Store operations
    • Develop & Engage existing and new Customers
    • Optimize Store network
    • Inspire and lead a high performing sales organization 

    Responsibilities 책임업무

    Fiscal Accountability

    • Deliver profit plan sales and profitability targets.
    • Demonstrate favorable/positive audit control results.
    • Demonstrate favorable Return on Investment on all major investments.
    • Ensure all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business.
    • Effectively manage and motivate staff through Achieve system utilization.

    Sales Strategy and Business Development:

    • Ensure that stores achieve sales plan and profitability targets
    • Utilize various reports to provide sales analysis and develop sales strategies
    • Develop action plans with each store to increase sales opportunities, sales growth and conversion rates
    • Partner with store supervisors to identify and develop plans for existing and new TR customers including events and outreach opportunities.
    • Develop and manage client development activities for self, supervisors and all sales professionals

    Store Operations:

    • Ensure proper functioning of all sales support systems and that store is properly maintained
    • Conduct frequent visits to stores and spend time with the sales staff to evaluate and rectify needs and issues

    Talent Management

    • Provide ongoing feedback and coaching for direct reports and sales professionals on communications and teamwork
    • Ensure that all policies and procedures are being communicated and followed
    • Foster teamwork and motivate staff

    Qualifications 자격요건


    Required Qualifications

    • University Graduate
    • 10+ years management experience within a retailer (luxury retailer experience preferred)
    • Proven experience as a people manager
    • Proficient English skills
    • Proficiency with Microsoft Office software including Word, Excel, outlook and POS

    Preferred Qualifications

    • Proven track record in store operations with operations efficiencies
    • Possess analytical skills, excellent in communication and presentation.
    • Attention to details and set high standards.
    • Coach and develop effective team committed achieving goals, gives timely feedback when necessary.
    • Willing to work under tight schedule, pressure and complex environment
    • A team player who can work independently and proactively in reaching the goals.

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